Policies
PAYMENT
Deposits: A $100 NON-REFUNDABLE deposit is required to reserve all dates/times and in order to start your birthday party planning process. Deposit can be made via Venmo using the name @girlygirlgalas ___
Payments: Once your initial estimate it sent, reviewed and accepted it must be signed and returned vial email along with a payment for 1/2 the balance due. Payment can be made via Venmo using the name @girlygirlgalas ____
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Final Payment: The final payment is due the day of the event via Venmo or in Cash. We do NOT accept checks under any circumstances. ____
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Gratuities: Gratuities are never expected but always appreciated. ____
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Cancellation and Refunds: We understand that cancellations may occur for many reasons, the following refund policy applies:
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We will be unable to refund your deposit. ____
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If you need to reschedule and your party and it is more than 3 weeks away, we will gladly offer an alternative party date for your consideration at no additional cost. ____
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If your party is less than 3 weeks away you will forfeit your deposit and we will have to charge you another $100 deposit due to the fact that we will not be able to rebook the original time slot for another party. ____
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In the event of inclement weather, severe illness or other unforeseen emergencies, we reserve the right to cancel any event and offer an alternative party date at no additional cost. ____
Service Fee: Our 17% administrative/tax fee is a standard industry charge for all soft charges, travel fee and taxes incurred in planning your event ____
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Final Guest Count: A final guest count will be due 7 days prior to your event. There are NO EXCEPTIONS to this.
Please set your RSVP to 8 days before the event. If you have any outstanding RSVP's it will be your responsibility to contact that guest BEFORE the ​final guest count is given. ____
All guests in attendance who are participating in ANY of the our planned activities need to be counted in the guest count. The supplies still cost us $ whether it is a toddler who colors on the journals, or and adult who decides to make a bracelet etc. We will have to charge for additional guests ____
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ANY guests or items added within the last week leading up to the event will incur an additional 40% fee.​ We have more than one event each weekend and feel it is only fair to give all of our events equal attention. In the final week leading up to our events, we are scheduling, packing and finishing up all last minute details of every event. It is EXTREMELY difficult to go back and add just one or two extra guests. This is why your final guest count is important and must be accurate. _____
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Goody bags: When ordering goody bags a number must be committed to at least 2 weeks prior to the event, as we need time to order & make any custom items. The 40% referenced in the above policy as well as any rush shipping fees also applies to ANY bags added after the committed number is given. ____
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Final Email: A final email will be sent the Monday before your event. This email will contain all final details of your party as well as the final invoice. It is your responsibility to review this email and let us know if there is anything we are missing. We do our very best never to leave out any details, however, we are human. Please read your final email in detail. ____
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We are not responsible for food allergies. It is your responsibility to determine whether your guests have any food restrictions. ____
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Our hostesses arrival time will be in your final email. Depending on the complexity of your decor set up for your theme, we may need up to 5 hours to set up. ____
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Please leave a space for us to park near the entrance where we will not be blocked in. We will need room for unloading and loading. ____​
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In addition to cleaning our own supplies we do our very best to keep your surfaces clean and free from damage. We are not responsible for any damages incurred from party guests. ____
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We are not responsible for cleaning up any additional decorations, food etc that you have set up to compliment the party. ____
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Our parties are for entertainment purposes only. We are not licensed Cosmetologists. We do not clip or trim nails or skin. If applicable. ____
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PLEASE have your guests arrive to the party without finger or toe nail polish IF applicable in your theme ​____